Q. 我已經收到10送1獎勵兌換券,下一步應該如何操作呢? I have received the redemption voucher, how do I proceed?
閱讀更多有關「使用兌換券結算」或「我在哪裡可以找到我的兌換券?」的內容。
Check out on Pets Global website with your selected product(s), you could select the delivery date that is convenient for you.
After collecting the computer barcodes from the packaging (10 per set, calculated separately for natural food or cat litter), please send them along with your name and contact number to the following address:
Flat C, 8/F, Cheong Fat Factory Building, 265-271 Un Chau Street, Kowloon, Hong Kong
"Barcode Redemption"
**It is recommended to send by registered mail to avoid loss.
The 10 for 1 redemption allows you to receive 1 pack of dry food or cat litter at an average value. After we receive the relevant barcodes and process them, we will contact you by phone within seven working days (based on mail processing time) for confirmation.
You may choose one of the following ways to collect your dry food or cat litter:
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Pick up at our office during office hours (Monday to Friday: 9:30-13:00 and 14:00-18:00) (please make an appointment in advance);
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Our transportation team will deliver the dry food or cat litter to your designated address (excluding restricted areas and outlying islands), with a shipping fee of HK$60. For more than five packs, an additional HK$10 will be charged for each extra pack.
If you have any other inquiries, please call our company at 2361-1121 during office hours.
Read more about “Check out with a voucher” or "Where do I find my voucher?"
