Q. 什麼是自動續訂服務？ What is Autoship?
自動訂購是 Pets Global 提供的一項便利的服務，可用於定期重複訂購。系統會保存您經常購買的商品，讓您在下單時更加便捷。
Autoship is a convenient way for repeat orders from Pets Global and it saves the items you purchase regularly for your convenience while ordering.
Q. 自動續訂服務是如何運作的？How does Autoship work?
當您在 Pets Global 設定第一次自動續訂時，你將獲得訂單中符合自動續訂資格的貨品30%的折扣。之後，您還能在後續所有的自動續訂安排中，對特定品牌享有額外5%的折扣。
如果您想要開始自動續訂服務，請選擇您寵物喜愛的商品並將其添加到購物車。在結帳時，選擇「自動續訂」，然後選擇續訂安排的交付頻率，確保您想要的自動續訂貨品已勾選。下訂單後，我們的工作人員會負責處理。當您的訂單發貨時，我們會發送電子郵件通知您；當您的下一筆續訂訂單即將生效時，您也會收到我們的電子郵件提醒。作為我們珍貴的自動續訂客戶，我們會優先處理您的訂單並爲您保留庫存。
在登入您的帳戶後，您可以在「我的自動續訂」中管理即將生效的訂單。請注意，您只能在第三次自動續訂交付後移除自動續訂中的貨品。
When you set up your first Autoship with Pets Global, you’ll receive 30% OFF the Autoship-eligible items in your order. After that, you’ll save an extra 5% on selected brands for all future Autoship orders.
To start your Autoship, shop for your pet's favorites and add them to your cart. Upon checkout, select "Autoship Order", then choose your order frequency. Make sure the items you want for Autoship are ticked. Place your order, and we'll take it from there! We'll send you an email when your order is shipped. You'll also receive an email reminder when your next order is coming up. As our valued Autoship customer, we prioritize your orders with reserved inventory.
You can manage your upcoming orders in "My Autoship" after logging in to your account. Please note that you can only remove items from Autoship after the 3rd Autoship delivery.
Q. 我應該如何選擇自動續訂頻率？How do I choose a frequency?
每隻寵物都是獨一無二的。我們明白，是需要時間去了解自己的寵物的生活習慣-多久才會用完一袋糧食、貓砂或其他寵物用品。在「我的自動續訂」中，您可以完全控制您的訂單。您可以編輯產品、送貨頻率、首選日期、送貨地址和付款方式。如果需要，您還可以選擇「立即送貨」以盡快收到訂單。
請注意，在第一次自動續訂享有額外 30% 折扣的情況下，您只能在第三次自動續訂交付後移除自動續訂中的商品。
Every pet is different, and we understand that it takes time to know how long a bag of food, litter, or other items will last. At "My Autoship", you have the full control of your orders. You can edit the products, frequency, preferred date, delivery address and payment method. You can also select "Ship Now" to get your order in soonest if needed to.
With the first Autoship at Extra 30% off, please note that you can only remove items from Autoship after the 3rd Autoship delivery.
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Q. 什麼是自動續訂服務？ What is Autoship?
自動訂購是 Pets Global 提供的一項便利的服務，可用於定期重複訂購。系統會保存您經常購買的商品，讓您在下單時更加便捷。
Autoship is a convenient way for repeat orders from Pets Global and it saves the items you purchase regularly for your convenience while ordering.
Q. 自動續訂服務是如何運作的？How does Autoship work?
當您在 Pets Global 設定第一次自動續訂時，你將獲得訂單中符合自動續訂資格的貨品30%的折扣。之後，您還能在後續所有的自動續訂安排中，對特定品牌享有額外5%的折扣。
如果您想要開始自動續訂服務，請選擇您寵物喜愛的商品並將其添加到購物車。在結帳時，選擇「自動續訂」，然後選擇續訂安排的交付頻率，確保您想要的自動續訂貨品已勾選。下訂單後，我們的工作人員會負責處理。當您的訂單發貨時，我們會發送電子郵件通知您；當您的下一筆續訂訂單即將生效時，您也會收到我們的電子郵件提醒。作為我們珍貴的自動續訂客戶，我們會優先處理您的訂單並爲您保留庫存。
在登入您的帳戶後，您可以在「我的自動續訂」中管理即將生效的訂單。請注意，您只能在第三次自動續訂交付後移除自動續訂中的貨品。
When you set up your first Autoship with Pets Global, you’ll receive 30% OFF the Autoship-eligible items in your order. After that, you’ll save an extra 5% on selected brands for all future Autoship orders.
To start your Autoship, shop for your pet's favorites and add them to your cart. Upon checkout, select "Autoship Order", then choose your order frequency. Make sure the items you want for Autoship are ticked. Place your order, and we'll take it from there! We'll send you an email when your order is shipped. You'll also receive an email reminder when your next order is coming up. As our valued Autoship customer, we prioritize your orders with reserved inventory.
You can manage your upcoming orders in "My Autoship" after logging in to your account. Please note that you can only remove items from Autoship after the 3rd Autoship delivery.
Q. 我應該如何選擇自動續訂頻率？How do I choose a frequency?
每隻寵物都是獨一無二的。我們明白，是需要時間去了解自己的寵物的生活習慣-多久才會用完一袋糧食、貓砂或其他寵物用品。在「我的自動續訂」中，您可以完全控制您的訂單。您可以編輯產品、送貨頻率、首選日期、送貨地址和付款方式。如果需要，您還可以選擇「立即送貨」以盡快收到訂單。
請注意，在第一次自動續訂享有額外 30% 折扣的情況下，您只能在第三次自動續訂交付後移除自動續訂中的商品。
Every pet is different, and we understand that it takes time to know how long a bag of food, litter, or other items will last. At "My Autoship", you have the full control of your orders. You can edit the products, frequency, preferred date, delivery address and payment method. You can also select "Ship Now" to get your order in soonest if needed to.
With the first Autoship at Extra 30% off, please note that you can only remove items from Autoship after the 3rd Autoship delivery.
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